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Corporation Service Company (CSC)


CSC provides a secure, web-based electronic recording solution that allows document submitters, including title companies, law firms, and financial institutions, to electronically submit real estate documents to recording offices throughout the U.S. They also partner with government recording offices to electronically review, accept or reject, and return the acknowledgment of real estate recordings to submitters through an interface with the office’s Land Records Management System (LRMS) or a stand-alone Web interface. CSC is the only direct provider of a total recording solution that encompasses paper recordings in counties that do not yet accept electronic documents. Whether it’s paper or electronic, CSC can record it. Users can send documents to CSC for recording from within Resware and, when the documents have been successfully recorded, the recorded documents will be put on the corresponding file in Resware. The file will show the CSC status through the life of the recording process and any rejections will be shown in the file.

Contact: Sales
(866) 403-5272



This demonstrates how to set up and use this integration.

Begin here: Contact CSC at (866) 403-5272 for further information or to register for services. Inform CSC that the account will be used with a Resware integration. Account information will be provided.

Next: Follow the steps in this job aid. The account information provided by CSC is needed to complete these steps.

Next: Send a notification email to when the setup is complete.

Then: Test.


  • Each CSC ID is tied to the bank account where CSC will auto-draft recording fees.
  • When new recording bank accounts are set up in Resware, CSC will need to be notified.
  • Multiple CSC IDs can be tied to the same bank account; however, a single CSC ID cannot be tied to multiple bank accounts.
  • CSC will generate an invoice for each CSC ID.
  • Multiple users with separate logins may be tied to the same CSC ID.
  • Daily CSC transactions can be added to the recording ledger either manually on a file-by-file basis or by importing them into Resware using Admin/Import/Transactions.

Version history


Integration available




Corrected jurisdiction mapping screenshot




Integration logging added




01/28/2019 02/01/2019


Internal user role: Recording: Remove Recording Document, Delete package, and Record package was renamed and split into three separate internal roles: Recording: Remove Recording Document, Recording: Remove Package, and Recording: Mark Package Recorded.

Enable Office Option

Admin/General Setup/Offices/Edit Office/Recording

  • Select the Enable CSC Integration office option.
  • Click Save.

Create a Partner Type

Skip this step if this partner type already exists in Resware.

Admin/Partner-Related/Partner Types

  • Click Add.
  • Enter a Name, such as eRecording.
  • Set Max Per File to 1.
  • Select County from the Locale Restriction drop-down menu.
  • Click Save.

Create a Partner


  • Click New.
  • Enter Corporation Service Company (CSC) as the Company Name.
  • Enter the partner’s information and set the Partner Type to eRecording.
  • Click Save.

Set Up Recording Services

Admin/Recording/Recording Services/Credentials

  • Click Add to create a new service type.
  • Set the Service Type to CSC.
  • Enter a Display Name such as CSC Recording. This will be displayed to users on the file when selecting a recording account.
  • Enter the Username provided by CSC.
  • Enter the Password provided by CSC.
  • Enable this account for the appropriate office(s) by clicking Add in the Enable for Offices area.
  • Click Change to select the CSC partner. To e-record documents on a file, this partner must be on the file. Typically, this partner would be set up to be auto added in all counties where recording documents will be submitted to CSC.
  • If this account should only be available when specific partners are on a file in an office, highlight the office and select the partner restrictions by using the Add button in the Partners area.
  • Click Save.

Admin/Recording/Recording Services/Jurisdiction Mappings

  • Set the Recording Service to CSC.
  • Click Generate Mappings. This will map all CSC jurisdictions with Resware counties.
  • A pop-up may be received with any counties that could not be automatically mapped. Click on the Resware County drop-down menu for each of these instances and select the appropriate Resware County to match with the CSC Jurisdiction. This will occur for any township or county with a name variation (e.g. City of Meriden, CT, and Los Angeles, CA).

Admin/Recording/Recording Services/Credential Counties

  • Set Recording Service Credentials to CSC. The associated UsernamePasswordOrganization IDand Partner will be displayed.
  • Click Populate Counties to enable the account for the appropriate counties. This queries the CSC service and retrieves the list of counties that are currently allowed to submit documents for the given account.
  • Since the eRecording partner type is restricted by location, as shown in the partner type set-up above, use Copy Counties to Partner to enable the partner in the same counties in which the CSC account can record.
  • Click Save.
  • If credentials for a specific county need to be overridden to use an account other than the account selected, highlight the county and click Override Credentials.
    • Select the account the specified county should use by highlighting it and clicking Add Selected. The available list is populated from the accounts in Admin/Recording/Recording Services/Credentials
    • Click OK.
  • The county will indicate that it’s been overridden if the OverrideUsername, Override Password, and OverrideOrganizationID fields are displayed.
  • If an override was added and no longer needed, highlight the county and click Clear Override.
  • Repeat Set up for recording services for all accounts. Multiple accounts can be created in Resware to mirror the users’ enabled counties as set on their CSC account.

NOTE: When additional counties are added on the CSC website, Resware will need to also be updated by returning to Admin/Recording/Recording Services/Credential Counties and clicking Populate Counties and Copy Counties to Partner. This will override the current settings in Resware to use the same CSC county settings as enabled on CSC’s website.

The Copy Counties to Partner function enables each county for all transactions and product types. This may need to be considered for counties that do not e-record transfer documents.

Admin/Recording/Recording Services/Configuration

  • The recording service selected in the Server Credentials drop-down menu will be used when polling for package updates. The user must have the Recording: Allow User to Select Recording Account if More Than One Exists role enabled to select a different recording service.
  • The frequency in which the server should poll for CSC package updates is defaulted to 60 minutes. Enter a value in the Server Poll Frequency field to change the frequency.
  • Click Save.
  • Repeat Set up for recording services for all accounts. Multiple accounts can be created in Resware to mirror the users’ enabled counties as set on their CSC account.

Enable Recording Services for Internal Users

Admin/Internal Users/Edit User

  • Click Recording Services
  • The default selection is All.
  • If a user should be limited to specific accounts, click Add.
  • Select the appropriate account(s) and click Add.
  • The option will change from All to Selected and display the accounts added.
  • Click Close.

Update Recording Document Type Information

Admin/Recording/Recording Document Types

It is recommended to add the “Pull Data” Mappings to each recording document type to allow this information to populate when adding recording documents to files.

  • Highlight a recording document type and click Edit.
  • Optionally, select a lien type from the Map to Lien Type drop-down menu if this document type requires a lien to be added to the Policy panel.
  • In the “Pull Data” Mappings area, select the appropriate option from each drop-down menu for Grantee, Grantor, Mortgagor, Beneficiary, Trustee, and Amount.
  • Click Save and repeat for each recording document type.

Auto-Add Partner to Files

It is recommended to auto-add the CSC partner to ensure they are on the files as needed based on the locations where this service is being utilized. Auto-adding can be set up either on the product’s action list or by another partner that will be on the files, such as a title company or branch office.

Admin/Action Lists/Action Lists

Auto-adding the partner to action lists is one way to ensure the partner is on the file as needed.

  • Highlight the action list where the eRecording partner should be added and click Edit.
  • In the Auto-Add Partner Types On File Creation area, click Add.
  • Select the eRecording partner from the Add Partner Types panel and click Add.
  • Click Save.



Auto-add a partner based on another partner who will be on files, such as the title company or branch office.

  • In the Auto-Add Partners area click Add. Search for the eRecording partner and click Select.
  • Click Save.

Manually Add Partner to Files

Manually add the partner to any existing files where eRecording services are needed.


  • Click Add Partner and select the CSC partner from the Search/Add Partner panel.

Create a Document Package to Record


  • Click Add.
  • Select a Document Type.
  • Click Pull Data to populate file information such as the actual settlement date, which will pull into the Security Instrument Date. The Grantee, Grantor, Mortgagor, Beneficiary, Trustee, and Amount fields will pull from the file based on the recording document type’s configuration.
  • Enter any additional information required by the recording document’s language template.
  • If this recording document is related to a specific loan on the file, select the related loan from the Loan drop-down menu. The default is All.
  • If the recording document should be related to any policy on the file, select Add in the Policies area for the respective policy. This will add this recording document to the Schedule A, from Recording area of the Policy panel.
  • If the recording document should be related as a lien, select Add As Lien in the Policies area for the respective policy. This will add the lien within the Exceptions: Liens and Restrictions area of the Policy panel, as set on the recording document type’s configuration. This will add a policy-only lien and will not display within the Liens & Requirements area of the Search Data panel.

NOTE: Once a recording document is related to a policy using either Add or Add as Lien, the respective association on the Policy panel will need to be removed prior to a recording document being deleted from the Recording panel.

  • Click Save or Save, New if additional recording documents need to be added.
  • Highlight the newly added document and
    • If the recording document is already on the Document panel, click Associate Doc/Note
    • Select the Item Type and Item. This is the document that will be recorded. 
    • Click OK.
  • If the recording document is not on the file, click Attach Doc and locate file. 
  • Select the Document Type
  • Click Save.
  • The Documents column will show the associated document.
  • Verify that the documents are in the order that they should be recorded. If the order needs to be changed, highlight a document and click on Move Up or Move Down as needed to change the order.
  • Highlight the recording item(s) to include in a recording package and click Send To.
  • The Package Name will default to the file number and the package number. A user can override this name if needed. This will be the package name reference used on the CSC website.
  • Verify the CSC account to use for recording and select from the drop-down menu if a different account should be used. This drop-down menu will be populated with the accounts to which the user has rights.
  • Verify the State Jurisdictions that is defaulted based on the property on the file. Select from the drop-down menu if documents should be recorded in a different county.
  • Highlight the first document in the package, then select the appropriate CSC Type to associate it with the document in Resware.
  • Enter the value for each Required Field name. The Grantees and Grantors will pre-populate as set on the recording document type’s configuration (see Admin/Recording/Recording Document Types).
  • Highlight the next document in the package and repeat the above two steps. Once all documents in the package have been associated to a CSC document type and the values are entered, click Send.
  • The package is now sent to CSC. Click Yes to open their website to complete the recording process.

Complete Process on CSC’s Web Portal

  • The user will need to open the package on the CSC web portal, verify that the documents are in the correct order, then click Send Package.

The user will then receive an information pop-up to show the package has been sent. The package will show the Status as Pending.

Track Recording Information in Resware

  • The Package Name column will display the name given to the document package.
  • The Package Status column will display the status of the recording. It will change as it flows through the recording process.
  • CSC will return the Doc. Recorded Date and Actual Recording Fee, along with the Instrument or Book and Page information.

NOTE: Users can be notified on the action workflow when the document changes statuses by utilizing the CSC triggers: CSC: Package Recorded will be fired when all of the documents on the file have been recorded, and CSC: Package Rejected will be fired if a recording document is rejected.

Recording Package Management

After a recording package has been sent from Resware to the recording service, manual changes may occur on the recording service’s website that will need to be reflected in Resware. The following options allow a user to manually manage the recording package in Resware to reflect these changes if they have the following internal user roles enabled:

  • Recording: Remove Recording Document – Highlight a document and click Remove From Package to remove a document from a package. This may be used if a user removed the document from the package directly on the recording service’s website prior to recording.
  • Recording: Remove Package – Click Delete Package to remove the package association from all of the documents within the package sent to the recording service. This may be used if the entire package was removed directly from the recording service’s website prior to recording.
  • Recording: Mark Package Recorded – Click Record Package to manually change the Package Status to Recorded. This may be used to update Resware when the information is not returned by the recording service, which could occur if the package name was changed directly on the recording service’s website.

NOTE: In version 9.4 and above, the internal user role Recording: Remove Recording Document, Delete package, and Record Package was renamed to Recording: Mark Package Recorded and split into three separate roles as stated above.

Integration Logging

This feature is helpful when trying to troubleshoot issues with the integration. The integration logging interface creates a log4net.config file behind the scenes and enables logging immediately, without having to restart the server. NOTE: The config file will only be created if logging is enabled and some functionality that triggers logging has been started.

Admin/General Setup/Integration Logging

  • To enable the logging functionality:
    • Select CSC and click the Log Enabled checkbox.
  • To retrieve a log file:
    • View: This will allow a user to view a log directly in Resware. 
    • Zip & Download: This allows a user to zip either a single log file or a whole directory of logs located on the server for a selected integration. The user can optionally add a password to the zip file, which also causes the file to be encrypted with AES-256. 
    • Zip & Send to Adeptive: This allows the user to zip either a single log file or a whole directory of logs located on the server for a selected integration and send those logs to Adeptive Software. The user can optionally add a password to the zip file, which also causes the file to be encrypted with AES-256.
Updated on April 5, 2022

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