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FNTI: CPL & Jacket (First National Title Insurance Company)


The First National Title Insurance Company integration allows users to generate and void policy jackets and generate closing protection letters from within Resware. When this integration is used, the documents are attached to a file without a user having to go to the underwriter’s website.

This information demonstrates how to set up and use the First National Title Insurance Company integration.

Begin here: Contact a First National Title representative for further information and to register for services. Inform First National the account will be a Resware integration. Account information, including a username and password, will be provided.

Note: A FNTI: CPL & jacket user guide is available which demonstrates how to use the First National Insurance Title CPL & eJacket integration. 

Next: Follow the set-up steps in this article.

Next: Test.

Troubleshooting: After verifying username and password, contact Resware’s customer success team at to verify the application configuration bindings and endpoint settings if successful connection is not achieved.

Version History





Initial integration built




Added version history and XML client sections. As requested by First National: change references from FNTIC to FNTI.

n/a04/05/20212033410Updated XML client URL and removed username/password.  Split user guide into a separate article.  New screenshots from version 9.12

Enabling the Office Options


Admin/General Setup/Offices/Web Services

  • Enable the CPL: Allow request of CPL from underwriters office option.

Policy jacket

Admin/General Setup/Offices/Web Services

Enable the Policy: Enable eJacket Requests office option.

Enable XML Client

Admin/General Setup/XML Clients

To configure the FNTI service:

  • Select the FNTI XML client and click Edit.
  • Click the Enabled checkbox to enable this service.
  • Enter the Web Service URL as
  • Click Save, Save.

Create an Underwriter Partner

Note: Skip to the next step if an existing underwriter partner is being used for this integration.


  • Click New.
  • Enter a Company Name, such as First National Title Insurance Company.
  • Enter the partner’s information and set the Partner Type to Underwriter.
  • Click Save.
  • Complete the setup in the Adding an Underwriter article.

Select the Underwriter Service

Admin/Partners/Edit Partner/Underwriter/Miscellaneous

  • Set the Underwriter Service to FNTI.
  • Set the CPL Document Type to CPL.
  • Set the Lender Jacket Document Type to Loan Policy Jacket.
  • Set the Owner Jacket Document Type to Owner Policy Jacket.
  • Click Save.

CPL Addresses

Admin/Partners/Edit Lender/Lender

  • If a lender’s address on the CPL documents needs to be different than the lender’s address in Resware, click on the Lender button on the Edit Partner panel and enter the address that should appear on the CPL in the CPL Address Override fields.
  • Click Save, Save.
Updated on April 20, 2022

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