Overview
New orders are set up using the New File Wizard. When the order request is completed, a new file is automatically created in Resware. Additional partners, buyers, sellers, and dates can be added or modified from the General panel of the file after the file has been created.
New File Wizard
File/New
or
- Click on the Create a New File
Property Information
Fields in bold on the panel (below) are required.
- Enter the property Street Number, Direction, Street, Suffix, and Unit details, if applicable.
- Enter the property Description when there is no street address.
- Enter the Zip Code of the property. The City, State, and County will auto-fill when the Zip Code is entered.
- If the information does not populate or it’s not correct, click Override to manually select the City, State, and County.
- Click Prior/Duplicate File Search to search for existing files with similar property addresses. If other files exist, the following panel will open:
- Click Copy as Prior to copy prior file information from any one of the listed files
- Select a file in the list and if prior information should not be copied, click No Prior.
- Enter any other fields on the Property Information screen to further identify the property.
- Click Next.
File Information
Fields in bold on the panel (below) are required. Required fields will vary depending on the product type selected.
- Select a Client.
- Click New if the client partner isn’t in the system to add the client.
- Check the Primary and Secondary employee contact for the client, if applicable or required by the product type.
- Select the Transaction Type.
- Select the Product Type.
- Enter the Sales Price, if applicable or required by the product type.
- Enter the Loan Amount, if applicable or required by the product type.
- Enter the Loan Number, if applicable or required by the product type.
- Enter any other fields on the File Information screen to further populate the order details.
- Click Next.
Buyer Information
Fields in bold on the panel (below) are required.
- The Type will default to Individual. If it should be set to Corporation, Partnership, or Trust, change the type.
- Enter the Primary buyer’s name.
- The Vesting1, Vesting2, and Ownership Vesting fields will only appear if it has been enabled. These are used in conjunction with the names to populate the vesting on Search Data.
- Enter the name of the Secondary buyer, if applicable (this is typically a spouse).
- Additional buyers can also be added to the file on General panel after the file has been created.
- Enter buyer’s Contact Information: Phone, Fax, and Primary Email, if applicable.
- Enter the Current and Post-Closing addresses.
- Enter any other fields on the Buyer Information screen to further identify the buyer(s).
- Click Next.
Seller Information
Fields in bold on the panel (below) are required.
- The Type will default to Individual. If it should be set to Corporation, Partnership, or Trust, change the type.
- Enter the Primary seller’s name.
- The Vesting1, Vesting2, and Ownership Vesting fields will only appear if it has been enabled. These are used in conjunction with the names to populate the vesting on the Search Data panel.
- Enter the name of the Secondary seller, if applicable (this is typically a spouse).
- Additional sellers can be added to the file from the General panel after the file has been created.
- NOTE: If there are multiple sellers and they are going to require separate 1099 documents, they will need to be added to the file as individual sellers.
- Enter seller’s Contact Information: Phone, Fax, and Primary Email, if applicable.
- Enter the Current and Post-Closing addresses.
- Enter any other fields on the Seller Information screen to further identify the seller(s).
- Click Finish to complete the new order.
General
Once file creation is complete, the file will open to the General panel.
At the bottom of this panel is the status bar. The status bar contains the following information: file number, file status, property address, and the name of the primary transactee.
Adding partners to the file
File/General
- Click Add Partners.
- Enter the search criteria for the partner to be added, such as the name or partner type, and click Search.
- Any number of fields can be searched on simultaneously. Only partners that match all criteria will be returned.
- Use % as a wild card to match any number of characters in a text field (e.g. “%Bank” will locate “Freedom Bank”).
- All text fields automatically end with a wildcard character and none are case sensitive (e.g. searching for “oak” will return “Oak” and “Oak tree”).
- In the Search Results grid, select the partner and click Add to File.
- Confirm the partner was added.
- Clear the prior search by clicking the Clear button and repeat the steps to any remaining partners. When complete, close the Search/Add Partners window.
- Confirm all partners were added to the General panel of the file.
Adding additional sellers to a file
File/General
- Click Add Seller.
- Enter the additional seller information:
- The Type will default to Individual. If it should be set to Corporation, Partnership, or Trust, change the type.
- Enter the Primary seller’s name.
- The Vesting1, Vesting2, and Ownership Vesting fields will only appear if it has been enabled. These are used in conjunction with the names to populate the vesting on the Search Data panel.
- Enter the name of the Secondary seller.
- Enter seller’s Contact Information: Phone, Fax, and Primary Email, if applicable.
- Enter the Current and Post-Closing addresses.
- Enter any other fields on the Seller Information screen to further identify the seller(s).
- Click Save.
Adding additional buyers to a file
File/General
- Click Add Buyer
- Enter the additional buyer information:
- The Type will default to Individual. If it should be set to Corporation, Partnership, or Trust, change the type.
- Enter the Primary buyer’s name.
- The Vesting1, Vesting2, and Ownership Vesting fields will only appear if it has been enabled. These are used in conjunction with the names to populate the vesting on the Search Data panel.
- Enter the name of the Secondary buyer.
- Enter buyer’s Contact Information: Phone, Fax, and Primary Email, if applicable.
- Enter the Current and Post-Closing addresses.
- Enter any other fields on the Buyer Information screen to further identify the buyer(s).
- Click Save.
- Confirm that the buyers and sellers are on the General panel.
Adding dates to the file
File/General
Important dates are set in the Dates section.
- Dates can be typed into the input box or can be entered by clicking the down arrow to select a date from the calendar.
- Double click on the calendar date to set the desired date.
- If the date is typed, the time will default to the current time.
- If the date is selected from the calendar, the time will be automatically set to the time the file’s office is set to open.
- NOTE: Choosing Clear on the calendar will remove the date and time.
- To change the time, highlight it and enter the correct time.
